Users in Maryland woke up to a widespread technology outage affecting transportation, banking, and various services, including Baltimore-Washington International Thurgood Marshall Airport.
The extent of the outages in Maryland was unclear, but several airlines were impacted as per a message on the BWI website. The Federal Aviation Administration reported that United, American, Delta, and Allegiant airlines were grounded.
Maryland activated its state emergency operations center and declared a “partial” activation level, indicating the need for significant monitoring or resources.
The Washington, D.C. Metro stated on social media that their websites and internal systems were down. However, all Metrorail stations opened on time, and services were running as scheduled, officials later confirmed.
The disruptions persisted even after Microsoft acknowledged the issues and started fixing it gradually.
DownDectector, a website monitoring internet outages based on user reports, noted service disruptions at Visa, ADT security, Amazon, American Airlines, and Delta.
Microsoft 365 stated that they were redirecting traffic to other systems to reduce the impact and were observing an improvement in service availability.
Despite requests for comments, Microsoft did not provide further details on the cause of the outage.
He clarified that the issue was not a security breach but a technical glitch, which had been identified, isolated, and resolved.